Do I need a High Res Logo?
The simple answer is no, when we convert files into embroidery files we can work with low res files in a variety of formats. In some circumstances when a logo is very low res and pixelated there maybe a problem. However this is rare and we will inform you of any issues.
How Do I Send my Logo?
After making a payment our website will prompt you to upload your artwork, this then automatically attaches to our system. If you would prefer you can also email your logo to info@purpleprintltd.com or even send it through our social media pages or whattsapp.
I Want to Change the Colour of my Logo so it Stands out on the Garments, Can This be Done?
Yes we often get this request and it is not a problem. Quite often customers have black on their logo but would like to order black garments. Just make your purchase and let us know, we will change the thread on the machines to suit your requirements.
Does the Price Include my Logo or Text to the Back of the Garments?
This bundle includes a logo or text embroidered to the front of the garments only, however we do also offer screen print, direct to garment and vinyl options. Please email us if you would like a quote - info@purpleprintltd.com
Are there any Hidden Charges or Set up Fees?
Absolutely not, these bundles include FREE digitilisation of your logo, garments, embroidery & delivery.
Can I Mix & Match Sizes?
Yes of course, just choose the option you would like to mix sizes and we will contact you via email asking the sizes you would like.
Can I Mix Colours?
Yes you can, just choose the option "I would like to mix colours" and we will contact you after purchase to find out the colour of garments you would like.
